What is your Refund and Returns Policy?
Returns and Refunds are only applicable to non-special order and non-sale items.
We will accept, for return or exchange, non-special and non-sale items that are in new condition, unworn, unaltered and free of damages by the customer. For a full refund or exchange return the items within 21 days from the purchase receipt. Items must be returned with the price tags still attached.
All deposits on special order items are non-refundable and non-transferable to other times. Due to the nature of the bridal industry all sales are final. Refunds will not be offered due to changes in circumstance or change of mind however a refund may occur in the case of a major fault in the product that is unable to be rectified (major fault does not include variations due to dye batch, loose beading or broken zippers).